Server reignites etiquette debate after confronting customer as she went to the bathroom over tiny tip


  • New York server Shea Gomez was only tipped nine per cent on customer’s bill
  • She called out the customer while she went to the bathroom – sparking debate
  • READ MORE: Americans are FED UP with tipping! 

A server has taken tipping matters into her own hands, after a regular costumer continued to tip less than 10 per cent on her bill.

Shea Gomez, a New York City-based actor and service industry worker, posted the TikTok, explaining she called out the alleged low tipper when she went to the bathroom.

‘Last night I got a nine per cent tip,’ Gomez claims in the TikTok video.

‘Not in this economy honey,’ she raged. ‘Not in New York City – one of the most expensive cities to live in.’

‘Absolutely not. So what did I do?’ she continued. ‘I confronted her.’

Shea Gomez, a New York City-based actor and service industry worker posted the TikTok, explaining she called out the alleged low tipper when she went to the bathroom (stock image)

Shea Gomez, a New York City-based actor and service industry worker posted the TikTok, explaining she called out the alleged low tipper when she went to the bathroom (stock image)

Gomez continued, explaining she had spoken to other servers and they had also received similar tips from the woman.

‘I guess this is a pattern with her,’ she said. ‘Her tipping range is between seven to nine per cent.’

The server said she saw the woman waiting for the bathroom, which is when she went over to ask her about her low tips.

‘I went up to her and I said, “hey, how was everything tonight?”‘ she recalled, saying the customer had told her it was ‘so great.’

‘[I said] awesome,’ she recalled brightly. ‘”You left me a nine per cent tip so I wanted to see if there’s any way I can improve.”‘

The customer then reportedly paused and responded ‘no.’

Gomez said the woman sat at another part of the restaurant the next time she dined at the establishment, where she wasn’t serving, but she waited on her anyway.

‘I said to the server “I got this,”‘ she said. ‘I put the cocktails down and said: “Long time no see!”‘

Gomez continued, explaining she had spoken to other servers and they had received similar tips from the woman (stock image)

Gomez continued, explaining she had spoken to other servers and they had received similar tips from the woman (stock image)

There were mixed responses to her video, which was posted on TikTok

There were mixed responses to her video, which was posted on TikTok

She then slyly added that the staff had Googled her in the aftermath and found that she owns her own company.

‘So, hopefully she learns something from our little exchange,’ she said. ‘And, if not, I did what I could.’

Her confrontation response to the low tip sparked a debate over what the appropriate reaction is. 

‘Girl I serve too and I think we just need to be grateful that people tip us at all.  It’s completely optional but I feel you with the disappointment especially when you gave your all to the table,’ one user wrote.

‘I wish someone would confront me about optional money that I’m leaving!’ another responded sarcastically.

Other users say they’d be inclined not to tip if their sever had confronted them.

‘I would have spoken with the manager and changed my tip to ZERO after that “confrontation,”‘ shared another.

‘I am so happy you confronted her and I need an update!’ praised someone else. 

Tipping has long been a custom in the US, but the noticeable price rise in recent years has led some consumers to reconsider their gratuity.

Last year, debates over tipping etiquette erupted this month after new ‘guidelines’ were published by New York magazine The Cut.

Intended to be a new code-of-honor, the suggestions sparked fury after they advised people to routinely tip 20 per cent no matter what to avoid being considered ‘rude.’





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